Got to the hotel after booking through Expedia in June/July 14 late at 23.30hrs on Thursday 9.10.2014. There was no room available for 4 nights . I booked two twin rooms 9th to 13th Oct 14 and paid in full. Had my booking reference with me fortunately. The staff member said there was only one room available for 4 nights and one for two nights.After the second night two of us had no where to stay. We were told to contact you about it as it wasnt the hotels fault. I told the staff member that I had no phone to do so and no more money to book another room.
He then told us to come back to reception and he would try to sort it out as Expedia had not confirmed two rooms only one
Luckily we were able to keep our rooms. The hotel said it was not their fault.
I would stay at the hotel again - it was my 3rd time there.
I would not use Expedia again.
We just completed a 10 night stay at this hotel in September/October 2014.The check in was Speedy with a friendly service. All areas of the hotel clean and tidy. Sea view rooms are fantastic with Ocean views. The bathroom was modern with a great shower, however the hairdryer was useless. Spa and pool areas are excellent. Breakfast was very good and all Staff very friendly and helpful. The beach is literally across the street; however, you might want to think twice before deciding to go there as 2 sun beds and an umbrella were more close to 30 euro for the entire day, a complete rip off.... Hotel is typical four star. Has everything you need.
We enjoyed our stay. Kids loved the pools, esp the indoor pool and jacuzzi. Well run hotel. A litte distant to the beach, but walking there was part of the fun of seeing more. There is a train-car that goes to the beach and marina hourly, very safe environment.
We stayed in two separate apartments at Luna Olympus, both were very spacious and comfortable. The kitchen was a little poorly equipped with just a microwave and a hob and no washing up equipment but otherwise was a very nice place to say. Staff were very helpful and the hotel was very well located, about 10mins walk to the beach and about 5mins to the marina.
Alex from Scotland
Opposite Vilamoura's marina, shops, and restaurants, this 125-apartment hotel is 400 metres from Marina Beach, with …More
Browns has all the amenities required for a short break with the added bonus of access to sports facilities.
During our stay there was a football team staying, there but this did not impact on our holiday as the complex is well designed and the were separated from the other guests most of the time.
Rooms were well decorated and very clean, although the bed quite firm for my liking.
We were also given a continental breakfast which we did not expect.
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