Staff was incredible and helpful. Most knew English . Service was amazing. Hotel was always cleaned. Evrything Evry nice! Food is good as well. Alcohol very good as well. We lived Luciano, viennnay, Jorge, Juan, and a few others we didn't get a name of!
Wow....what an amazing experience!! We recently stayed from Dec 17 - Dec 25. There was my wife, my 4 year old, my 18 month old and myself. Great resort overall, we always had something to do and everyone was so helpful. I especially want to state that the staff at the coco Cafe went above and beyond, cleaning our milk bottle every night and filling it with warm/hot milk for my little one!! They always had a smile and never asked for anything in return (I did tip)
I would recommend to anyone looking for a great getaway.
"All was perfect. Staff exceeded our expectations."
The experience was great. Staff was helpful, food and spa excellent. Beach and water.......well its Tulum so that was perfect. This hotel is not cheap but worth every penny. My family will vacation there again.
Surrunded by lush tropical vegetation amid the Mayan jungle emerges Ana y Jose Charming Hotel and Spa as one of the …More
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