We stayed for one night to attend a party night elsewhere so didn't experience the restaurant. The room was large, clean, modern and well equipped. We had room service breakfast that arrived promptly and exactly as ordered. Staff on check in and check out were efficient and helpful.
The Hotel Mercure has always been my hotel of choice in Southampton. This time I was upgraded and the room was so comfortable, warm and very quiet. It made my stay extra special. As usual, the staff were most helpful and the food was excellent.
This charming inn, with its thatched roof, superb food and comfortable rooms provided us with a convenient and enjoyable 'pit stop' in the midst of a couple of days of cycling in the beautiful New Forest. Even though the Pilgrim Inn is part of a hotel chain, the staff were very friendly and the menu was full of fresh and interesting local produce. The 'olde worlde' charm runs from exposed timber and the open fire in the restaurant to angled ceiling in our 'attic' bedroom with its attractive furnishings and decor. Unfortunately, we bumped our heads a couple of times on the ceiling and we'd have liked a functioning extractor fan in the windowless bathroom.
Errol from United Kingdom
The Pilgrim Inn in Marchwood has 14 stylish boutique bedrooms which are nothing less than stunning. Great care has been …More
Lovely big rooms,plenty of room to play hide & seek with my 2 year old!
Pool not very big,or deep,but perfect to have a splash & unwind after a long car journey.
Staff were incredibly friendly and always happy to give a balloon and a big fuss to our little girl at mealtimes.
The toiled didn't flush in our room,when we arrived,but we reported it,and it was fixed straight away. We also had a very speedy delivery when we ordered room service on one night of our stay.
Overall a very enjoyable stay,with good food and friendly helpful staff.
Will defiantly stay here again.
Staff without exception were welcoming, attentive and very friendly. We had breakfast and dinner in the restaurant, both were very good and dinner particularly was superb. Bedroom was ok, the skirting boards were dusty and could do with a more thorough clean. Pillows are awful, far too soft.
The lady of the hotel was excellent and zzz helped us to find a photograph shop for a battery for our video camera. Our bedroom wS large and we had a nice outlook on to the garden very pleasant hosts and would certainly go there again if I wS down that area
patricia from derby england
A welcoming, 3 star accredited establishment offering good quality non-smoking accommodation in Southampton, Hants. All …More
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