Arrived early evening, we were meet at reception by a smiling young lady who informed we had been upgraded , nice surprise. Our room on the third floor was clean and quiet. We went down to the bar to meet some friends from Manchester, the bar man was very helpful and brought the drinks over to our table. We found the whole experience very pleasant and will be using this hotel again. If this is the standard of the Copthorne chain of hotels they will be the top of our list 10 out of 10
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