We had an amazing time! Great food, great drinks, and lovely beach. The staff was friendly and accommodating, and seemed to really care about our experience. The beach atmosphere and service was fantastic, as was the pool. I would definitely come again. The only drawback was that they asked if we would attend a sales presentation for their subscription program, and we agreed. However, we told them we had 90 minutes and the presentation ate up 3 hours of our first day there! We ended up regretting the decision to participate in it.
Our unit was amazing. Nicely furnished, kitchen fully stocked with blender, microwave, dishes, everything we could need. The only thing we wished for were more/better towels.
If being ocean front is not a priority for you this is a GREAT value. We were across the street from the beach so it was great.
This resort on Mexico's Riviera Maya is 300 meters (300 yards) from the beach and 1 km (one half-mi) from downtown Playa del …More
We stayed in a number of hotels on the Mayan riviera in Mexico and the Yucatan and this was by far and away the best hotel. It had the best beach on the riviera, the room was in great condition, clean and very well presented, the staff were incredibly helpful and accommodating and the food and drinks in the all inclusive were brilliant - fresh cooked to order. Compared with many resorts which are too big, over populated, with catches to the all inclusive and the food cooked en mass, this was a brilliant hotel and we would recommend it to anyone considering a trip to the East coast of the Yucatan, or even a trip there just to go to this Hotel.
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