- staff were very friendly
- the hotel and the view was beautiful and and reminded me of Bali
- pool was clean
- view of the beach was very
- food in the hotel was good (esp the beef noodles and prawn bisque)
- blackout on our last night probably due to the heavy rain. couldn't call the reception either because there was no connection. called the only number we had of the hotel but no one picked up.
- a bit too far and out of the way from town, would have been good if they provide shuttle services into town
The staff was extremely helpful and very efficient and professional with very good English skills. The grounds and landscaping were impressive. As well the exterior of the buildings were well maintained and immaculate. Some of the interiors were a little dated but the super cleanliness and fantastic staff made you overlook this. We also enjoyed the buffets, both breakfast and dinner had many delicious choices. While our interest was not in western style food, we were surprised to find a large selection of western food in the menu. It is also very convenient to be able to book a private driver directly from the resort for a day or half a day at reasonable rates. We enjoyed our stay and would definitely come back.
Stretching over 3. 4 hectares, on the West Coast, Saigon Phu Quoc Resort & Spa offers 100 bungalows and villas (comprise …More
This hotel has good facilities including its own beach. The swimming pool and the gardens are all very good. The breakfast was good. The room is paneled with a lot of timber, attractive but most unusual for a hotel room. We found the staff were very nice. A short taxi journey takes you into the town, which is interesting to wander around. Trips around the island can be quite easily arranged at the hotel.
The resort gave an an immediate sensation of being in a tranquil, restful yet exotically beautiful place that never disappointed us. The highly modern architecture was truly inspiring and the level of services for the wonderful spa treatments, food and beverage were very high. A remarkable location on a lush tropical island that is its early days of rapid development.
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