The Westin Osaka is about a 10 min walk to Osaka station but they also have a shuttle bus that does regular runs to and from Osaka station for the JR trains and also the local subway making it easy to get about the city. We arrived a few hours before check in so the staff were more than happy for us to leave our bags so we could meet some friends for lunch before check in.
We were lucky enough to be given a free upgrade to a suite which was fantastic. The king sized bed was incredibly comfortable and the bathroom with a separate bath and shower was really clean and of a large size. The buffet breakfast was of a high standard with a large selection of hot and cold foods catering to both Japanese and Western style tastes.
The staff were very friendly and helpful. They were always happy to help with any requests we had with maps on hand to help with directions.
I would definitely return to this hotel again.
For us this was our second stay. Very luxurious, a good place to recharge yourself during a busy holiday schedule. Well situated within station complex. Lovely room and great bed. Our room view at night was also impressive.
The staff were super professional and polite. Rooms were clean and nice decor.
Bathroom was not a unit type bath like you see in other hotels in Japan. Very satisfied
with the hotel. Will definitely stay in this hotel next time I visit Osaka.
Visiting Kyoto during a national holiday week end and had to find a place to stay for one night. The hotel rooms in Kyoto were very small and it was nice to be able to relax in this hotel room because it had a nice big room, with a kitchenette, washer/dryer, living room and every electronic gadget. The staff was very caring and you felt as if you were around family and that you could fully relax. The subway station was rather daunting as it had about 20 ways to exit. We took exit 6 and asked an officer where out hotel was. He pointed up in the air to a tall brown building - which has the hotel name on it. It was a short walk around the block. We liked the little curry place a few blocks down. You have to put coins in the machine and get a ticket for your food - that you give to the staff. Of course, as there were no pictures of the food, we had to get the owner to run the machine for us. Our breakfast at the hotel was included. They give you the option of a western or japanese style breakfast.
When you re based at Fraser Residence Nankai Osaka, you will soon get used to luxurious, tranquil living only moments from …More
My husband and I had a wonderful experience at the hotel. The hotel was centrally located close to the conference center. The environment was beautifully maintained--the staff were very welcoming and friendly. The rooms were small but furnished well and cleaned each day. The restaurant had a varity of food that was very good with helpful staff. There was shopping at the hotel site with a variety of small restaurants. The room service for food was excellent. The hotel staff were excellent--they helped with rides to and from the airport. They also helped set up tours of sites around Osaka. Close to the conference center --shopping at the hotel with different restaurants-free shuttle to the train station with shopping and access to Osaka
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