Beautiful hotel. Staff is awesome, food is really good. Nice size hotel, not too big or too small. Its quiet, relaxing, very enjoyable if your looking for a more laid back atmosphere. Spa is also very nice.
Located in Nuevo Vallarta on the shores of Banderas Bay, this hotel is a 2 km (about 1 mi) stroll on the beach from …More
Overall, we were delighted. Check-in was pleasant, with paperwork and everything brought to us while we sipped our "welcome" beverages in the lounge. We went with our children--ages 10, 7, 4 and 1--and they loved it. The zero-entry pools are great for little people, and the roof-top pool was my 4-year-old's favorite, plus there is a playground if you can withstand the heat. At first, I thought the Resort might have been more family-friendly, but the pools over there were crazy busy and the DJs were blasting music. At the Residences, we had soothing music and a spa getaway atmosphere, as opposed to the party atmosphere at the Resort. Food was fantastic, with lots of options to eat healthy or indulge. Fruit variety could have been better (same selection over and over), but at least it was there. We really appreciated the VIP beach area for guests of the Residences, as it was nice to have a quiet area set aside just for us. Having access to all the food at the Resort was great as well, since the buffet was a great option when we were anxious to get the kids fed quickly. Service at the Residence restaurants was definitely done in "tiempo latino" without the usual American hustle to which we are accustomed. Big bonus: we were NEVER solicited to buy a timeshare. I saw the office that offered tours and ownership, but no one ever called us or approached us about it. Coordinate airport transfer with the hotel! We traveled with Gray Line and paid 4X what a taxi would have cost.
Great hotel, very clean, the staff is so pleasant and available to help they are all very friendly. I recommend it if you are looking to have a good time, beach is close, food is good, every night they have a different show, great place to stay in puerto vallarta.
No hassle on check in. Great deluxe diamond room with awesome view of the Bay of Banderas and the resort. Narrow balcony was the only drawback of the room. Excellent food at Ipanema and Ciao restaurants. Great selection of liquor with the exception of beer limited to a light or dark on tap at the bars. If you have any concerns they try to solve quickly, usually on the spot if possible. Excellent pool areas for all ages. Pool activities are limited to the pool with the swim up pool bar and louder music. Will go back again, this time with friends and family.
I have stayed at 13 all-inclusives in MX & Punta Cana. This resort was one of if not the BEST. It was myself, husband & 3 YO daughter for 6 nights. 2 bldgs are private owned condos (mostly empty) & rest is the resort. Check-in was ~5 min. Concierge always friendly and helpful (Alexandria). Rooms were clean & spacious. Balcony was huge. We got a rollaway for our daughter w/ no issues.
Food quality was Amazing. No reservations required. We went b/t 6:45 & 8 each night and no wait. Drinks were tasty (ask for top shelf liquor) and good variety. Entertainment & bartenders could have been more personable/friendly. We tipped, very few did.
Pools were nice and cool but need to play MUSIC. We brought our ipod. There were barely enough chairs. Like others said, they are stringent about drinks around the pool. Ocean and sand are rough. We played blackjack, beach volleyball and boogie boards and did hair braiding on the beach.
Kids club was Awesome & 1 reason we picked this resort. There were hourly activities/events & they give a cell phone for peace of mind. Worked out great. Loved Francia.
As it was late, we only watched 1 show (Circus), it was pretty good. I have seen at other resorts that having the show away from the main lobby area tends to reduce attendance. People get settled after dinner & don’t want to move. Riu resorts have this figured out & get good participation.
GREAT RESORT. Family/couple oriented / Quiet. Don’t look to party-harty here.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.