The décor and atmosphere of this hotel is amazing, the staff couldn't be more polite and helpful. The room we had was very comfortable with an excellent view of the Empire State Building and the location was great, we were able to walk to wherever we were going. The room itself had a few scuff marks on the wallpaper and floor which spoiled the look of the room but only very slightly.
Janine from Edinburgh
Extraordinary in design and unique in character, Dream Downtown signals an exciting and imaginative new concept in full …More
Loved our room as had a fantastic view of the Empire State Building! Facilities were great, room was clean and perfect for the 4 of us. Staff extremely friendly and helpful. When we arrived we needed to access our personal email and print off a voucher for the driver that had collected us from the airport as he was waiting outside. The gentleman on the concierge desk was brilliant and got us sorted very quickly. We loved it and would definitely stay there again!
When I booked this hotel I requested an upper floor room. I got a room on the top floor with a view straight down Broadway towards Times Square. The room was immaculate, the staff were excellent and the location is unbeatable! 5 minutes walk South to Times Square, 5 minutes North to Central Park, and outside the door is Broadway. Brilliant!
I just spent my honeymoon at CitizenM in New York City and I can't rave about it enough! The hotel is stunning, the rooms are gorgeous, and the staff was spectacular to us! We will definitely be returning as soon as possible :)
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