We thoroughly enjoyed our two night stay at the Palazzo Caracciolo Napoli. The hotel staff was professional and very helpful. The room was large, well furnished, and very comfortable. The bathroom had a double sink and ample counter space. Breakfast was tasty, although a bit pricey.
Karen from Petaluma, CA
The Palazzo Caracciolo is part of the M brand: a superior quality collection under the MGallery umbrella, not present in …More
Hotel was very central and 5 minutes by cab from Train Station. Very welcoming hotel reception Barbara was helpful with where to get great Napoli pizza at the odd time in afternoon. She even called to our Pompeii/Amalfi Coast to confirm tour bus pickup location & showed us how to walk there.
The hotel was beautiful - the saying goes "never judge a book by its cover" this is what this hotel is all about. Though the hotel is situated at a busy central area, the staff are friendly, even the visitors are friendly, the rooms are clean, there was nothing negative about this hotel. We are planning our next visit to Naples and we have already chosen the hotel - "UNA HOTEL"
Great location, can not get any closer to the central train station. Room was clean and quiet. Large breakfast. Staff speaks English. Called us a cab to the airport immediately after request made. Stayed there 6 nights, Sep 28 to Oct 3, 2014.
Fantastic hotel in a great location to explore Napoli. Our room was very clean and spacious and extremely comfortable.
The staff were very helpful and friendly.
The roof top pool was the best I'd ever seen. Great facilities with amazing views of the bay of Naples and the city.
Not the best area of Naples to stay (if there is a good one) but Garibaldi train station is literally around the corner so great for arriving back to the hotel in the dark which we did several times. The hotel staff are extremely helpful and friendly and nothing is too much trouble. A large selection of food for breakfast was on offer and I would definitely stay there again if I visited that area of Italy
Have booked 3 times previously direct with this hotel, many friends told me to book via Expedia as better deals.
So I did. However the hotel receptionist was concerned with the price I paid for the most economical back room, estimating about £100,00 too much over 3 nights. There was a conference so well booked, but she said the price quoted was o.t.t. Unfortunately she could not reduce it as I had accepted the offer from expedia. It was necessary for me to be there and I have always been so pleased. perhaps next time I will book directly.
This probably will not be posted as a review. but thought Expedia should know.
I thought the hotel was very good, more 3.5 stars than 4 but still very good. I found the rooms very comfortable and the selection at breakfast was very very good. The area surrounding the hotel is not the nicest around however we always felt safe and walked to and from the hotel every evening. Note than when taking taxi's in Naples please ensure you agree your price before you set off. Taxi's from the airport to central Naples should be around 16 euros.
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