This was our second time staying in this great hotel within the heart of the wonderful city of Naples & again it's been a wonderful & memorable break. The hotel location is excellent, a short walk from train and bus hubs of Piazza Garabaldi, situated on the edge of the historical centre for all our touristy needs, but also located within a local friendly neighbourhood, offering access to plenty of local shops, bars, cafes and restaurants. The hotel staff are wonderfully friendly, always helpful and highly professional. Our room was ideal, facing the inside courtyard, very comfortable and peaceful - ideal for relaxing in after a day discovering the delights of Naples.
However, I do have one small criticism and that is the quality of the breakfast, at 12euro per person, the quality of food and coffee on offer should be of a much higher standard!!
But this didn't detract from my overall impression that this is a great hotel & we will be returning again and again
breda from london
The Palazzo Caracciolo is part of the M brand: a superior quality collection under the MGallery umbrella, not present in …More
The hotel was beautiful - the saying goes "never judge a book by its cover" this is what this hotel is all about. Though the hotel is situated at a busy central area, the staff are friendly, even the visitors are friendly, the rooms are clean, there was nothing negative about this hotel. We are planning our next visit to Naples and we have already chosen the hotel - "UNA HOTEL"
Great location, can not get any closer to the central train station. Room was clean and quiet. Large breakfast. Staff speaks English. Called us a cab to the airport immediately after request made. Stayed there 6 nights, Sep 28 to Oct 3, 2014.
We recently stayed at the Hotel San Pietro for 3 nights. While we didnt care for Napoli or the surrounding area much at all (it was dirty, smelly, and traffic was absolutely awful), we really enjoyed our stay at the hotel. We (mistakenly) decided to rent a car in Napoli so as to not be constricted to tour groups and taxis. We would have had a terrible time trying to park the car, however, the Concierge, Enzo, at Hotel San Pietro not only helped us park to unpack luggage, but had a bell boy drive with us to a parking garage and speak with the attendant about our stay. All hotel staff were extremely professional and polite, which made our stay very enjoyable. This was the best hotel experience we had in Italy.
Fantastic hotel in a great location to explore Napoli. Our room was very clean and spacious and extremely comfortable.
The staff were very helpful and friendly.
The roof top pool was the best I'd ever seen. Great facilities with amazing views of the bay of Naples and the city.
Have booked 3 times previously direct with this hotel, many friends told me to book via Expedia as better deals.
So I did. However the hotel receptionist was concerned with the price I paid for the most economical back room, estimating about £100,00 too much over 3 nights. There was a conference so well booked, but she said the price quoted was o.t.t. Unfortunately she could not reduce it as I had accepted the offer from expedia. It was necessary for me to be there and I have always been so pleased. perhaps next time I will book directly.
This probably will not be posted as a review. but thought Expedia should know.
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