Simple check in. Rooms are in blocks of 4,well separated, and staff bringso your bags the moderate trip to your room. Staff friendly and helpful. Rooms are now very luxurious, a major change from our last stay. Large rooms are really suites, and have a separate living room with a kitchenette. Rehabilitated pool area also excellent with fans in cabanas. High quality but expensive restaurant on site. Great visit and value.
At first, we didn't like our room, but Kyle (MOD) was very very helpful and upgraded us to a 2bd, 2b suite with ocean view. This made the Trip! We would never have spent as much time at the facility or at Duke's (restaurant) if we didn't have a better room location. This made the difference for an excellent stay.
Food at Duke's is very good and reasonable expense. We ate there 5 of the 7 nights and had lunches and snacks too. Conceirge was informative. We took a glass bottom boat ride and deep sea fishing charter (no fish for 6 hrs though :(
The only negative, and i know this is nickpicking, is the over zealousness of the staff trying to put a wristband on you. I'm not sure how prealent it is for other people not staying at the hotel to use the pool (which is amazing!), but it was a tad of a nuisance.
Overall, you will be happy with your stay, service, and condition of this hotel. Mahalo.
scott & suzanne, Denver
Very well maintained property. Higher end furinishings used in the room and throughout the property. Service was very good and the staff was were always friendly and helpful. The Fairmont is not a huge property, which for us was a plus. You can walk to the beach from your in just a few minutes. The Fairmont has their own private beach and it is beautiful! The pools are well maintained. We traveled in September and had no trouble getting chairs by the pool or beachside. However, I can imagine it being more of a challenge in the prime summer season. The food was good, but I recommend eating off site as there a lot of great places to try within a short driving distance, and at a better price point. The hotel offers valet or self parking options. Self parking is included with the resort fee of $30 per day. Valet is an extra of about $25 per day on top of that.
Sheraton Maui Resort is a rambling, comfortable place with good people, a variety of things to do on the grounds, a nice stretch of beach, a lovely pool, and excellent bar and dining facilities. Even the less favored rooms are comfortable, clean, and well suited for a relaxing holiday. The staff was well organized and able to help at every turn.
Would definitely return to this hotel,. The room was nice and super clean. The view from our room was beautiful (ocean view room). If you never wanted to leave the hotel grounds everything you might need was on site. Staff were very friendly and helpful.
We rented a studio, very spacious for the two of us. The only "surprise" was the fridge was smaller than the picture posted, but it fit all of our food for 10 days. All other amenities were great, bed was very comfortable, ample amount of pillows, toiletries, kitchen supplies, and staff was always a pleasure. This will be our new home away from home on Maui!
Amazing staff and facilities. In between two of the best beaches, walking distance to shopping center, mall, Starbucks and local restaurants. The best sunsets in Maui. Enterprise car rental on-site to explore the island.
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