This was our first trip to London. We loved the hotel. The beds were comfortable. The coffee/tea set up in the room was welcomed first thing in the morning. There were always plenting of linens and bathroom essentials. The TV was large and the fact that it could be shifted from the sofa to the bed was a big plus. We found that the two plugs were sufficient for our phones and laptops; one more plug would have been perfect. We got coffee delivered to our room each morning and it arrived within five minutes of the requested time every day! The bar menu and wine selections was wonderful. We splurged one night on the multi-course dinner and wine pairings. It was excellent and our waitress was knowledgable and was able to answer all our questions about the menu. This hotel is so close to many must-see attractions (5 - 10 minute walk to the London Eye, Westminster Abbey, Big Ben and many coffee shops, small cafes, restaurants and train station. Harry Potter fans MUST hop on the train to the Warner Bros. Harry Potter tour and movie set....fabulous! Make sure to go to "tea" (between noon and 6:00 p.m. each day). Cabs are readily available and are clean and comfortable. I can't say enough good things about St. Ermins Hotel and the wonderful staff who made our first trip to London a vacation to remember. I would highly recommend a stay at this reasonably priced Marriott hotel in a great location; you'll love the beautiful decor and exceptionally helpful staff.
Sandy from Cape Cod, Massachusetts, USA
Once a monastery and a block of Victorian flats, the hotel is set on a side street one block from Westminster Abbey and the …More
Reception staff were confused about parking arrangements and gave me the feeling I would be towed away on the Saturday morning. In fact it was fine to use the car park as normal when I spoke to one of the duty RFU staff at the car park. Generally slow in reception.
Mark from Oxford
Situated near the airport, in Twickenham, this eco-friendly hotel is close to Twickenham Stadium, Twickenham Stoop Stadium …More
Slight mix up at check in where we were originally allocated a room already in use. This was due to a manual error as the electronic room allocation system had temporarily broke down.
The fault was corrected immediately and, in addition, we were upgraded at no cost, to an Executive room. this included breakfast, pre dinner drinks and a days parking free. very much appreciated.
Had dinner at the Tuscan restaurant, after using the gym. The food and service was excellent and I would not hesitate to highly recommend a visit. Absolutely superb.
50Chaz from East Midlands
Situated near the airport, in Hayes, this eco-friendly hotel is in the same region as Kempton Racecourse, Thorpe Park, and …More
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