We stayed for one night in the run up to Christmas. The member of staff on reception was very pleasant but it was difficult to hear what she was saying because of the live music from the bar area. They seemed to be under staffed and over worked. The staff on duty did everything they could to rectify the problems they were experiencing. I felt quite sorry for them. I am sure this was just due to the fact that it was the 'christmas rush'.
The meal we had in the bar area was lovely, as was breakfast the following day (which was exceptionally good, with plenty of options to choose from and the staff were very polite and attentive).
The hotel and room were lovely and although the hotel had been noisy on arrival, the room was lovely and peaceful. in fact, it was perfect.
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