One of the nicest places we have stayed in Italy. Very close to the Swiss border and the town of Lugano. Facilities were excellent. Staff very helpful and friendly. The grounds were manicured. The spa and the indoor pool were excellent. Outdoor pools were "open" but not heated so too cold to try them. The breakfast was more than the common fare found at the usual European hotels. In fact, the breakfast and the dining rooms were one of the highlights. Room was really a villa with large living area, separate bedroom, dining area and kitchen complete with all the pots, pans, plates and utensils needed to cook a large Italian meal (including strainers, serving bowls, cork screws and different size wine glasses. The town of Porlezza has four grocery stores in or around the area so we cooked most of our meals. We did not try the Resort's restaurant. And there were also many smaller and unique restaurants to explore along the coast highway. Fitness area overlooks Lake Lugano, as did the balcony of our room. This Resort is highly recommended, even for a small family as there are many separate supervised activities for children. One heads up: It is not really close to Malpensa. It took 3 hours plus to get there along SS340, which can be a one lane road, behind buses at times. The road follows Lake Como, then makes a sharp left thru some tunnels towards Lake Lugano, where the Resort is located. We left for Malpensa on a Sunday very early in the morning and made it there within 2 hours
My family all enjoyed our stay at the Barchetta Excelsior very much. The rooms were in good order with excellent air conditioning. The towels and sheets were changed every day, which was great as the weather was so hot. All the staff were very helpful and friendly. The location was the best we could have asked for - right near the ferries and the Duomo. We would definitely stay at this hotel again.
looking at other reviews before i arrived i was pleased to see that the hotel and grounds and staff were above expectations. The location is good if you want to visit lake como, it has good links to both sides of the lake. On the down side the resturant was too expensive for our taste, but there are plenty of places to eat in and around Erba.
The only concern i would of had was if there was a wedding i can see why the hotel may not of been as pleasant to stay in. so i would check before you book.
a lot of comments about eating breakfeast in the basement.... it was good quality and choice, eating without windows is not a show stopper, the structure and look of the room is very pleasent
Overall i would stay again, all staff were very helpful, pool was good and clean.
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