Hotel had ambience of a 5 star hotel. Hotel room seems newly renovated. Only setback was toilet a bit small, just enough for 1 person at a time.Otherwise decor was very pleasant & room was comfortable. Overall service was good except for no show of one of the 2 taxis we booked the day earlier at the hotel concierge to go to the airport the next morning. The porter showed up punctually at appointed time of 7.15 a.m. The hotel porter was very helpful & suggested my sister & brother in law take another taxi that he managed to get for them instead of waiting for the 2nd booked taxi which had not shown up at the appointed time.
Very convenient location with cafes, restaurants, 7 eleven, & shopping round the corner. The Chinese restaurant in the hotel served good food as well & was open at 7am for breakfast! Taxis always available at hotel's main lobby entrance. Train station 2 minutes walk from hotel. Overall a pleasant stay in this hotel.
We stayed for 1 night on our way to London from Auckland. It was a nice, clean hotel with very helpful and efficient staff.
I have booked this hotel for a 2 night stay on our return journey to New Zealand
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