This was my seventh stay at Hard Rock, and once again, they never cease to amaze me. From the moment you walk in, you are greeted by the ever so friendly staff. I was immediately recognised by several staff and their warmth and hospitality was greatly appreciated. I was awarded an upgraded room instantly. I was genuinely touched by this gracious offer. I can not speak highly enough of the staff here. At every turn, there is always a staff member eager to help you or just to say hello. The rooms are spacious, well presented and clean. The housekeeping service is awesome and they are always avaiable to help wherever they can. The buffet breakfast is one of the best i have seen anywhere in the world. The variety is endless. They cover all bases from Asian to Western inspired foods and everything in between. I couldn't imagine anyone being disappointed with what is on offer. The pool is huge and very clean. A great way to spend a day there is just simply relaxing by the pool. Once again, there is always a staff member there to wait on you.
I experienced the Rock Spa for the first time. The massage was very professional and relaxing. I thoroughly enjoyed this. The hotel is located in a quieter area on Beach Road, and is only a short distance away from the "glitz and glamour"of Pattaya. I highly recommend this hotel to anyone
Leigh from Gold Coast, Australia
Overlooking the eastern shores of the Gulf of Thailand, the Hard Rock Hotel Pattaya is located in the heart of the city, only …More
The hotel cook was awesome and the staffs were uber friendly! I ended up order twice more of room service with delicious local cooking.. don't u dare to miss the fry noodle with mixed seafood! It worths every bit !
My all raitings are about the Standard room which is located on the 8th floor. Actually my room was hot at the hotel side and according my voucher my room should be LANAI room but i feel good myself in the hotel room which they show me as second, then i didnt push them to change it to LANAI room.
But when i arrived to hotel, they gave me a room on 10th floor and this room has no relation what i bought from the expedia website. It was very old, bad looking, dirty and also has some humidity smells, but according my complaint they change it with room which is located on 8th floor.
I have to inform everybody that even the both rooms are located same building, the quality difference of two rooms are like day and night.
Good location if you want the best of what pattaya has to offer, it's out the road of the busy part so you can chill out & relax. Soi 6 & soi boukhao are a short distance away. There's motorbike taxis right outside so for 120bhat you can get one if you want to go to walking street. 7/11 is just round the corner if you need anything for the room. The staff are first class, the rooms are clean & the rooms are cleaned every day. My second visit & I will return again next year
mark from f
Located in the centre of Pattaya in Soi Sukrudee, a residential area, this 76-room contemporary hotel is 500 metres from …More
Hotel was modern and clean. the staff were friendly and helpful.
the rooms were spacious and clean,
The roof bar and pool was good.
The location is excellent for the sea front and the night life centres.
all round good experience.
At the time of my visit the hotel was just 4 years old. Rooms are modern and clean. The stuff is super friendly. The breakfast is served in a hotel nearby, but the hotel takes you there by a sort of a golf car. I've visited couple of hotels in Pattaya and I can say that Nova Gold was the best of all, even pricier ones.
Considering the price (at least during my stay), the hotel is the best value that can be found!
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