The entire staff was so accommodating. The front desk women were incredible! Most bilingual which so beneficial for me. Always eager to answer any question and always smiling!! The men at the door were superb! We enjoyed the delicious breakfast buffet each and everyday! The pool on the 5th floor had an incredible view. Also had a ping pong table that we took full advantage of...and the bar was nice! In the bar area on the 2nd floor a beautiful singer entertained us and had us dancing as well! She was sensational! My wife is from Cartagena but was my first trip! I cannot wait to come back to this hotel and Colombia!!
The hotel has beach access. The quality of the hotel is ok. Pool area and pool bar are nice to enjoy. Staff is friendly. It's about a 10 minute taxi ride to the old town. Taxi is very cheap around 3 dollars each way. Restaurants and local stores are within walking distance.
Hotel is located one block from the beach, in a very busy street. You can find restaurants, shops, supermarkets nearby, and even a brand new shopping mall just accross the Hotel.
Rooms are modern and clean, with free WI-FI, mini bar but no refrigerator. A liitle noisy sometimes from the busy traffic on San Martin Avenue.
I needed help to set up the AC, but once done, it worked perfectly.
Breakfast was included buffet style, with a good variety of food, juices and fruits, including scrambled eggs. Located on 3rd floor.
I received excellent customer service and personalized attention from all the staff, specially from the General Manager, who introduced herself and offered great advice about things to do in the city.
I travelled alone and felt safe. Good value at a very good rate.
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