This hotel is amazing!
Located at the terminal 21 shopping mall which is also a skytrain and a subway station which makes getting around bangkok a breeze, the hotel staff is fluent in English and are always happy to assist. the concierge desk is all ways staffed and they are more then happy to assist you getting around town or ordering a taxi and telling the driver where you would like to go as well as negotiate prices, the taxis in bangkok have a meter and going by meter is ALWAYS CHEAPER then the quoted price.
The hotel rooms have microwaves so if you traveling with children or require a microwave to heat up special foods or just want to get something from the 7eleven down stairs to eat in your room.
The hotel housekeeping are extremely nice and will replace anything including the one time razor kit or tooth brush.
The hotel wireless internet is super fast and unlike other places it works all over the hotel including the pool area.
The pool itself was recently renovated and is very beautiful, try to find some time to visit and enjoy it
This is a very nice hotel and I had a great stay there. Just about the only drawback was the distance to the nearest metro train; about a 10 minute walk. It was also about a 10 minute walk to the nearest water taxi.
Eric from Atlanta, GA
Centrally located in historic Silom near the Sathorn business district, Novotel Bangkok Fenix sits conveniently close to the …More
My husband & I stayed here for 4 nights to begin our Honeymoon. The staff were all so pleasant, helpful, friendly & fluent in English. We organized some tours through them & a private car collected us from the lobby, cold towels & water throughout the tour & the guide was very informative. We also did shopping & sightseeing on our own & the hotel staff were great in giving us directions & pointing us in the right direction. The food/drink service was amazing too. The highlight was drinks at the Sky Bar & dinner at Sirrucco but book in early! A truly amazing experience we would fully recommend!
melissa from sydney, australia
In Silom Road, this hotel is in the epicenter of shopping and entertainment districts, and in 500 meters (0.3 miles) of …More
This is a fantastic hotel that lives up to the brand and reputation of Banyan Tree. Room was spacious and bed was oh so comfortable. Fruits were replenished daily and the buffet breakfast did not disappoint. Staff were friendly and were always smiling and greeting us. Everything was great except for the purchase experience which I made at the Banyan Tree gallery. The staff was not proactive at informing us about the VAT refund which tourists like us are entitled to claim and the forms were not readily available. Had I not asked, I would have said goodbye to nearly 500 Baht in total! But the Manager was quick to call to apologize and offered to pay me the VAT refund in cash instead since the forms could not arrive in time prior to our departure. But, this is but a small hiccup and does little to dent my overall experience in Banyan Tree.
The hotel is also close by to local hawkers and within 10-15 mins walking distance to Central shopping mall and Silom (via small lanes and alleys). Taxis are fairly cheap too but make sure they turn on the meter before you hop in else you'll definitely get ripped off! We discovered the best Tum
Yum Goong located directly opposite the hotel where the local office crowd gathers for lunch. It was awesome and cheap. The hotel is situated away from the hustle and bustle of the main shopping district but still within close proximity to local food and hawkers - a fantastic balance of privacy and accessibility. Would strongly recommend everyone!
This hotel is wonderful. The staff is very helpful and friendly. The rooms are lovely - clean, comfortable and modern. Fabulous location with direct access to the sky train. The buffet breakfast and beautiful pool area complete the luxury status of this hotel. At the price we paid per night for our 2 night stay we feel that we found a true gem.
Kathy from Charlotte, NC
The Eastin Grand Hotel Sathorn is located in the Sathorn business area as well as being just minutes from and enjoying views …More
We stayed here for 1 night after being in Pattaya for 1 week. We decided to stay an extra night in Bangkok before flying home. It was a good decision. This hotel is first class. From the moment we walked in, we were greeted in a very hospitable fashion. Every staff member i encounted was friendly and polite. The room was spacious, clean and comfortable. The bathroom was large with a big deep bath tub and a very spacious walk in shower. The location is awesome. Situated above a shopping mall means that all the big western names are at your front door. Also situated close to a BTS station and MBK. I would highly recommend this place.
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