Had a wonderful experience staying at this hotel. The friendly hotel staff was willing to answer and help with any questions we had regarding the area, food, and things to do. The room was always clean and the beds were heavenly to sleep in, especially after a long day of exploring. The location is perfect, everything is within walking distance of all major sites, good restuarants. We ended up walking everywhere. The staff arranged a car pick up for us in the morning to take us to union station as we were catching a bus to NYC. Union station is located about 10 min away. Loved how smooth everything went on that trip. Thank you
For the price, you really can't find anything better in DC. Are there bigger and nicer hotels? Sure, but they cost at least $100 more per night.
The room I got was big enough, two queen beds (that's the cheapest one), and clean. The hotel is close enough to most things in DC. I used to live here, so I know it's not the best location, but it's safe and only several blocks away from actions. DC is small, so most hotels you find are not too far from the center of actions, so the important thing is safety, and anywhere in NW DC is safe (as indicated at the end of each street name, Rhode Island Ave NW, for example).
Elegant decor, what you might expect on the Orient Express.
Dove-tailed REAL wood furniture, of the Jazz age and earlier.
So very Continental.
Attentive room service and doorman.
Scrupliously clean. Lilly white linens. Attention has been given to the very slightest of details,
The staff treats you as royalty.
I must find another reason to fly to DC and the Hotel Lombardy!
Dustin when a confusion came up on the room for a brief business trip, completely took care of us. We always enjoy staying in Hyatt, and customer service such as Dustin provided is exactly why I know we are in good hands every time.
Excellent helpful staff, quick and efficient checkin.
Bar staff in lobby are nice and friendly. Most important larger rooms and bathrooms.
Good black out curtains, very very comfortable beds and linens.
Housekeeping does excellent job each day. Gift store makes starbucks coffee. Easy store of bags till flight time.M
You can walk to the mall if desired
I am a repeat guest at this hotel. Always a great stay for a fair price.
We weren't in the room much, but it was a nice hotel. Valet was a little pricey, but worth it in that area. Staff was very courteous and it was a pleasure to stay there. The bathroom was a bit small, but very clean and had all the normal amenities. I liked how close it was to everything and that you can get your car whenever you needed it.
Perfect location between hotels hosting conferences and Dupont Circle/Connecticut Ave. restaurants and shops, etc. (easy walking distance). This is a smaller, older, almost "boutique" style hotel--simple but elegant in its way, more European. Spacious room, nice furnishings, bed and pillows very comfortable -- absolutely/very quiet inside. Delicious food in or from the restaurant downstairs.
And the staff is EXCELLENT -- nonintrusive, but always immediately responsive and accommodating, gracious and efficient hospitality -- not merely courteous but genuinely enthusiastic. Check-in and check-out quick & easy.
I will try to get a room at this hotel whenever my wife and I visit Washington in future. I cannot imagine better, especially for the price!
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