Hotel is located just at light house beach. Hotel is good with ample space. Stay in premium room not in standard room.Premium room is very very spacious and big. Food is not so good. Staff is quite casual except the hotel manager who is very good. Overall a nice three star property close to beach.
Sagara Beach Resort is a pleasant place that has two other properties - Sagara Palace and Winter House, close by. Situated in …More
We were terribly disappointed with the room we were first given, that being the room you sold us with our holiday. It was damp and dingy to the extent that the bed sheets were wet to sleep on and all you could smell was mould. The basin in the bathroom was cracked straight down the middle and the shower was laying on the floor as there was no fixing for it.
We had no option but to upgrade at considerable cost. The second room was faultless.
Sandie from united Kingdom
The Beach and Lake is a small Ayurvedic Resort, 7 KMs south of Trivandrum International Airport. Its nestled between the …More
The hotel was clean. We found it a bit difficult to identity but it is located very close to the beech. Unfortunately we didn't get the sea view room.The hotel manager was very kind and helpful. He helped us by providing some food stall suggestions and we had a wonderful breakfast made in the hotel. Over all i will rate this stay as wonderful.
Firstly, I need to give positive feedback about one of the receptionists Ms. Anu (unfortunately I don't know her full name. she gave me her name in short), very professional and exceptional customer service. She would go out of her ways to assist.She is one of the reasons to make my hotel stay comfortable and pleasant, meeting all my requests in the best way possible. about the hotel: The hotel is 15-20 mins away from the city but the hotel staffs can arrange a rickshaw for you..would cost 100-150 rupees to the city.Its not far from the airport, v. close to the beach. I guess all the rooms have pool view. The rooms are clean, the restaurant is good, breakfast (buffet) has a variety however they have the same things almost everyday except 1 or 2 changes daily, but overall it was good. The staffs are all good, facilities in the rooms are all good and in good condition. Out of all the 7 days stay I was unhappy about 1 night when they had " musical night" by the pool..of course the music was too loud and went on till about 2230 and i had pounding headache that night. however the rest of the nights were peaceful and quiet.
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