The service was perfect from before check-in right up to after check-out. Before our flight, they gave us a call to confirm our check-in time. The hotel was at a good location, right on the main street where there were shops and also the Shinkong departmental stores located just next to the hotel and also the opposite. It is a few steps away from the MRT station. My room wasn't facing the main road, so it was really quiet. My sister's room was facing the main road and although during the day you could hear a bit of the traffic, she said there are not many cars on the road during the night and she could still sleep soundly.
The hotel staff are friendly and very helpful. And the hotel is really generous as they do not charge for the soft drinks in the fridge, the Evian water and also the pineapple cakes in the room. And they even replace it everyday. I am truly impressed with their five star service. My only issue would be that the room was too small, but it's expected as it is located right in the heart of the city. Would love to stay there again if I visit Taipei in the future. Five stars for the hotel!
Stayed at this hotel twice in 1 week. Both times were excellent. Location is just amazing. Right at the base of Taipei 101 and right beside exit 3 of the subway station! The staff was great, very helpful, english speaking and tried to go above and beyond every chance they could. Room was clean, very well kept, modern and the complimentary pineapple cake was delicious. The breakfast was also delicious and besides the main course included a mini buffet with fruits, salad, pastries, bacon and potato wedges.
Overall a great experience. I would recommend this hotel to anyone!
With the price paid, this is one of the most valuable in term of service, location & comfortable. The environment renovated 3 years ago but it pretty good maintenance and it doesn't looks like 3 years old. The room great and the feeling when home just like staying at palace.
THis is an amazing experience in my life, I can't comment that no other better than this but this is defenitely is one of my best stay.
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