The hotel was clean, smart and comfortable, the staff were excellent; helpful and friendly. The location is fantastic, walking distance from most of the sights and to two metro stations. The breakfast was the part that we really liked about our stay at the hotel, friendly staff who were always there to make sure we were satisfied. We would definitely recommend it!
Also, there are many shops around, lively area.
I really enjoyed my stay at this hotel. The hotel staff was very helpful, especially when I contacted them at my arrival at Madrid's airport. Right away they arrange pick up transport for me. The location of this hotel, amazing!!! 5 mins walk to Puerta del Sol, Gran Via shopping street. There is even a metro stop (called Sevilla) in front of the hotel, which even made getting around the city from the hotel more convenient. The was neat, clean and comfty. Housekeeping daily too.
The hotel restaurant/cafe is reasonably priced, there is a Starbucks Coffee (for those SB fans) right at the corner as well as several restaurants. Overall, I'm satisfied with this hotel and would stay there on my next trip to Madrid.
Staff at the hotel are awesome, they cannot do enough to help you and seem genuinely pleased to do so!
Location is excellent, walking distance to all the places I wanted to see and with so many restaurants, shops and open air bars right on the door step.... literally !
No real complaints, especially at the price. only slight niggle was some of the furniture and decoration could do with a little TLC but that is really minor and overall this hotel is one of the best I have stayed at. The third floor with a balcony and it was fabulous !
Will be going back for pleasure next time and not business.... that's how good this place was!
Thank you to all the staff at the hotel, reception, breakfast and cleaning, you are all great !
Gruffelo from Southampton
Traditional building dated 19th Century style with vanguard décor. Located in the centre of Madrid, in Plaza de las Descalzas …More
Very friendly staff.Great location,close to a lot of tourist sites,right near the metro.
We took the metro,with our luggage, to the airport.The quietest room we had out of all 4
Hotels we stayed in.
The staff were super helpful and full of good linformation.
I enjoyed my stay at this hotel. Loved it's modern design, location, cleanliness of the room, spa jet shower, lcd tv, etc. Street noise was not a problem although it it's at La Gran Via area, just steps from El Callao Station. Great restaurant and jewelry store around the corner, also Fast food options. It has elevator. Good value for the price. You can go anywhere walking (Plaza del Sol, Plaza Mayor, El Retiro Park) or metro.
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