Staff at the hotel are awesome, they cannot do enough to help you and seem genuinely pleased to do so!
Location is excellent, walking distance to all the places I wanted to see and with so many restaurants, shops and open air bars right on the door step.... literally !
No real complaints, especially at the price. only slight niggle was some of the furniture and decoration could do with a little TLC but that is really minor and overall this hotel is one of the best I have stayed at. The third floor with a balcony and it was fabulous !
Will be going back for pleasure next time and not business.... that's how good this place was!
Thank you to all the staff at the hotel, reception, breakfast and cleaning, you are all great !
Gruffelo from Southampton
Traditional building dated 19th Century style with vanguard décor. Located in the centre of Madrid, in Plaza de las Descalzas …More
The hotel staff were very welcoming and helpful. Breakfast was very good and a great start to each day. The hotel is ideally located for sightseeing and there are plenty of restaurants within walking distance.
Very friendly staff.Great location,close to a lot of tourist sites,right near the metro.
We took the metro,with our luggage, to the airport.The quietest room we had out of all 4
Hotels we stayed in.
The staff were super helpful and full of good linformation.
I arrived early at 11am and went to tht hotel just to be sure where it was, although chek in time says 3pm, I said i'm here to check in and they didn't even query it, very helpful.
they gave me a local map and pointed out all the local amenities without me even asking.
when leaving, i was waiting for a shuttle bus, which was late and the reception staff came out and asked if i was ok and if they wanted me to call the bus company.
All staff speak Excellent English !
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