The hotel was clean, smart and comfortable, the staff were excellent; helpful and friendly. The location is fantastic, walking distance from most of the sights and to two metro stations. The breakfast was the part that we really liked about our stay at the hotel, friendly staff who were always there to make sure we were satisfied. We would definitely recommend it!
Also, there are many shops around, lively area.
Staff at the hotel are awesome, they cannot do enough to help you and seem genuinely pleased to do so!
Location is excellent, walking distance to all the places I wanted to see and with so many restaurants, shops and open air bars right on the door step.... literally !
No real complaints, especially at the price. only slight niggle was some of the furniture and decoration could do with a little TLC but that is really minor and overall this hotel is one of the best I have stayed at. The third floor with a balcony and it was fabulous !
Will be going back for pleasure next time and not business.... that's how good this place was!
Thank you to all the staff at the hotel, reception, breakfast and cleaning, you are all great !
Gruffelo from Southampton
Traditional building dated 19th Century style with vanguard décor. Located in the centre of Madrid, in Plaza de las Descalzas …More
Very friendly staff.Great location,close to a lot of tourist sites,right near the metro.
We took the metro,with our luggage, to the airport.The quietest room we had out of all 4
Hotels we stayed in.
The staff were super helpful and full of good linformation.
I arrived early at 11am and went to tht hotel just to be sure where it was, although chek in time says 3pm, I said i'm here to check in and they didn't even query it, very helpful.
they gave me a local map and pointed out all the local amenities without me even asking.
when leaving, i was waiting for a shuttle bus, which was late and the reception staff came out and asked if i was ok and if they wanted me to call the bus company.
All staff speak Excellent English !
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.