When I arrived the room type I booked which was deluxe was not available so they upgraded me to straight away, they just said sir we got a better room for you, and it definetly was a great room, my overall experience at just great compared to other hotels in shenzhen I went to.
The staff are very welcoming, and they always have one of the receptionist who can at least speak English.
All I will say is, if you are reading this review and thinking of booking this hotel, don't think about it anymore just go for it. I stayed in shenzhen for 2 weeks and it was my first time, so what I did was booked a hotel for 4 days and I said let me look how good it is. And it turned out to be disaster then went for fortune Hotel, the hotel was Shenzhen Muslim Hotel, everything was horrible expect te staff, they really try their best to make you most welcomed but the state of the rooms are just unacceptable.
I think enough said.
Wifi is a joke, shows connected but never gets into net. Fridge is available only if other rooms not using it. Lift is shared, has to jostle with bicycles, packed goods and vegetables. Room cleaned only 3 pm.
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