My family stayed there for 3days back in August 2014. It was a great experience staying in this hotel.
Negative - limited choices for breakfast especially for balikbayan like us who misses traditional Filipino Food. Also, when the guest count is less than 50, there is no buffet but only A la carte. But it's ok considering the other positive, it compensates.
Positive- very warm welcome from Kuya Arthur (hotel van driver) very much informative and made us feel safe staying in Palawan. On arrival in the hotel, we received another warm welcome from the frontdesk staff. The room's back door locked was faulty but mended almost immediately. They serve the best friedrice that's super tasty you would want for more. Foodwise, the serving is rather big portions if you are not big eater.Their chef is very good.
Overall, highly recommended and will definitely stay there again in future. Kudos to all the staff especially to Edwin (waiter) and kuya Arthur (driver). The hotel is rated 3 star but their service is 5 star. I must say that Palaweno's are very much disciplined and I salute them.
The hotel staff was wonderful,from when we first arrived ,till we left, helpful ,so professional and made our comfort and stay as pleasant and problem free as possible. I asked for a early check in and was immediately given a cold drink while i waited, and soon after an upgraded room . I left the hotel to travel and booked another night online, when i arrived back the staff greeted me by name without me checking in or saying a word, a few minutes after i went into my room, The desk called to tell me they scheduled a free airport shuttle to get my party to the airport on time. I never even asked them for the service when i checked in.
The hotel is very nice and very plush,yet had reasonable rates. The accommodations were better than a 5 star hotel i stayed at in Makati, yet much more affordable. Along with the free airport shuttle service is free wifi thru most of the hotel. If i ever come back to Puerta Princessa i will stay here .
My mom and I stayed at Palo Alto for 2 nights before leaving Puerto Princesa for El Nido. This bed & breakfast was amazing! The free airport shuttle was timely and made getting to the b&b after our flight from Manila very easy. Once we arrived at Palo Alto, it was pure beauty. Draped florals hanging off of the exposed wooden structures, a quaint courtyard, and tropical trees growing throughout the property made Palo Alto a unique and gorgeous place to stay.
We went on the Underground River Tour organized by Palo Alto and our tour guide, Jim was great. Complimentary breakfasts each morning was delicious and their coffee is some of the best I've had anywhere!
IT WAS THE BAST PLACE I EVER STAYED AT, PRICE REASONABLE, GREAT STAFF, BEAUTIFUL POOL , GOOD LOCATION FROM AIRPORT, AND JUST GREAT OVERALL. , WOULD RECOMMEND IT TO ANYONE AND WILL DEFINITELY WILL STAY THERE AGAIN.
I chose this hotel because the pictures in the website are nice, very unique in style especially the swimming pools and affordable as well. Some hotel photos looks good but you'll be disappointed because most of they are not updated and looks awful in real but in this hotel, you get what you saw...When we arrived there, a pleasant and courteous driver picked us up and took us only about 5 mins from the airport...Everyone is pleasant and the hotel is beautiful and the rooms are comfortable to sleep and relax...
The hotel is relatively new and the staff in very hospitable. Philippine breakfast was included; it was a set meal that changed every day and it was very good. The lunch and dinner menu was very good and very inexpensive. The only problem that I had was that I was traveling alone and most of the items were meant for 2-4 persons.
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