The staff are extremely helpful, courteous and polite. The hotel was spotlessly clean, room cleaned every day and fresh towels. Lovely bathroom, no sign of mould anywhere as you sometimes find!! We had a large balcony on the top floor, which overlooked the town and the hills in the distance, with a sea glimpse. It took us one minute to walk to the lovely beach. The restaurant was also spotless, with used dishes being removed from your table promptly. Always a clean table cloth and shiny cutlery. A large selection of breakfast and dinner dishes. Would recommend this hotel to anyone.
We had a very pleasant 3 night stay at the Hotel last week (18th-21st Oct).
The reception area is usually quite busy throughout the day..we had to wait for 10 minutes or so for check-in.
Breakfast and dinner served was good....there was quite some variety so one can't complain.
Some people might complain the food served is cold but bear in mind the dinner starts at 18:30 till 21:00 so the later you arrive the colder the food would get.
The staff is extremely helpful and so is the room service...there is a locker and mini bar service available for hire but we did not use.
Beach is literally 2 minutes walk from the hotel and drive to airport takes around 10 minutes. Bus stop to Palma is around the corner.
There are plenty of shops and eateries available nearby too.
Overall, we enjoyed our stay.
We spent only three nights in the hotel. It is in perfect location - approx. 10-15 minutes by bus 21 (every 1/2 hour; EUR2.5/person) from the airport while having rooms with a beach view. We were there in the beginning of May i.e. relatively quiet season. Half-board was a good choice. Can recommend!
Hotel is One block away from the beach. Rooms are modern and comfortable (albeit a bit small). Staff is very friendly and professional.
WIFI Internet offered by the hotel was terrible, almost impossible to use, signal barely reaches the rooms. Other than that, the experience was very pleasant.
The Helios hotel is located in Can Pastilla, in Majorca, one of the most beautiful Balearic Islands. The property is …More
We have just come back from this hotel after a 4 day break.
This was a great hotel and in a perfect location. When you sit by the pool you are looking onto the beach. Very peaceful, great people watching.
Our shower was not working on the day we arrived and when we reported it, it was dealt with immediately. We also had no English channels on the TV, again this issue was dealt with.
Fantastic variety of food at breakfast and evening meal.
Rooms cleaned daily and clean towels provided & toiletries if needed.
My only complaint is that the entertainment started too late. Once you had eaten and had a stroll, it got boring waiting!!
I will definitely return to this hotel and highly recommend it to you.
Sally from London, Battersea
Hotel thb el cid located on the edge of the beach and only 5 kilometres from palma airport.. the el cid hotel lets you enjoy …More
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