The staff here were wonderful and accommodating. Personal despite size of facility. We we in walking distance to beaches stores and restaurants. Overall very nice clean and friendly. Elevators sometimes took a while during high traffic times.
It didn't take us more than 15 min. from the time we arrive at this hotel to get into the pool. The check-in process was easy and short and the elevators were never busy. I don't know why but they had already upgraded us to an ocean view room on the 26th floor. The pool was on the main entrance by the street and very warm - just right. We could walked across the street and be at the beach - or go shopping 2' away. there were a lot of restaurants to eat at nearby.
The concierge answered any questions we had and the travel lady arranged for a little sunset boat cruise on Friday night to watch the fireworks at the Hilton. It was fun. I liked the fact that you could sit around the pool at night and watch the entertainment from 6:30 to 8:30. Very Relaxing.
We booked a deluxe ocean view room for our family holiday. The room was very clean and spacious, however not much of an ocean view. The staff was super friendly. Close walking distance to the beach and the main shops. The breakfast was average. The kids loved their time at the hotel. Mahalo for a very enjoyable time.
Close to Waikiki (five min ride on free trolley), connected to I-Hop rest (open 24/7), nice jacuzzi, great shower and bed, very clean, good TV, very helpful staff, close to lots of restaurants. And all for a very reasonable rate.
The only negative: Wi-fi in lobby, but not in room.
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