I normally stay at the Hyatt Regency in downtown Phoenix but was unable to get a room for my one night stay without spending an arm and a leg. I have never stayed at a Hyatt Place but the reviews seemed pretty good for this location so I booked the room and I was more than happy with my stay!! From the minute I walked in, Kevin greeted me at the front desk and offered me a room with 2 double beds since my room had 1 king and my daughter was with me. He was friendly, professional, and seemed genuinely happy to welcome us to the hotel. I was able to use the business center to print out some last minute contracts at no charge before I even made it to my room. Once inside the room, I was shocked to see how large it was! The accommodations were generous beyond my expectations! I would say my stay here was better than the Hyatt Regency! I will definitely be staying here on my future trips to the area!!!
This was my first trip to Phoenix and I had no idea where to stay. I wanted a hotel with an indoor pool so I chose the Crowne Plaza not knowing anything about the area. The staff were the friendliest and most helpful, even when I lost my hotel key and then locked myself out of my room! The hotel was very convenient and we had fun at Castles and Coasters which was very close by. It was also easy on/off the interstate.
The note is very nice. Living room and a bedroom is very spacious. Free breakfast in the morning with cooked to order omlet and complimentary drinks in the afternoon , including alcoholic drinks? It just paid for itself.
My stay was very comfortable! Hotel was very clean and staff was friendly. Only issues were the parking garage had no direct access to the hotel and the mini fridge is optional, which I didn't realize.
Too bad it was an over night stay. Great value, and the breakfast was wonderful. I thought the breakfast would consist of your typical continental breakfast boy were we fooled. Hot buffett style breakfast, all included. The next time I am in Phoenix this is my new stop.
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