a very much better standard than I'm used to at this pricepoint
very friendly staff and great location
well served by local transport
I won't stay anywhere else in Newcastle/Gateshead. Really can't recommend it enough!
We checked in in late night after a long flight and the staff was really welcoming, friendly, delivered quickly all the due information and processed my check in smoothly.
The Hotel looks great and the rooms are really comfortable. All the facilities that we used were top notch, but we didn't have time to use the swimming pool and the sauna, as the day after we had to leave, but we were really sad that we had to miss that.
My sister and I spent a week at this hotel from 16 September to 23 September and throughout the whole week we were made to feel very welcome and nothing was ever a bother or problem. We loved the location as it was only a few minutes from the central station and only (taking a slow walk) 15 minutes to the town hub-bub of Northumberland Street. We are looking at going back next year and have no hesitation in booking this hotle again.
Great location very near the river Tyne and an easy walk up Grey St to Eldon Square.Our favourite restaurant,La Vina is on route to the city centre on Dean st.Unfortunately this stay had a problem with a dodgy mattress but I'm sure it will be put right for the next guests.IWe would return as we have before with confidence of a pleasant experience.
John from grimsby
2 minute walk from Baltic Art Centre, 2 minute walk from The Sage, 5 minute walk from Millennium Bridge and Newcastle …More
Hotel is ideally situated for various things. For us it was a day at the seaside and a day shopping and splashing in the hotel pool. Ate dinner one night and it was superb. Kids food was a bit mature (very posh mozzarella macaroni)but was eaten eventually. Opposite a Toby carvery which was lovely. Ate dinner and also a breakfast there as part of the journey home. Mainly due to pricy hotel breakfast. But that's par for the course unless you pick breakfast inclusive. Pool was great as was hotel staff. Little slow in the bar service but that's really the only issue had. Will return in winter for sure.
hotel was in ideal location for our family party at the nearby golf club. It was also well positioned for getting around Gateshead and although very close to road networks it felt like being out in the countryside.
Overall we were very pleased with our stay at the hotel and would definitely go back there.
Only complaint was that they never resolved the extremely hot radiator in the bathroom.
The hotel staff are very very lovely and the location is fantastic. Very quiet location in the heart of the city right on the water too near the bridge so easy to make the a quick getaway out of the city. Close to pubs and bars along the water front. Really nice b'fast .
Situated on Newcastle’s famous and picturesque Quayside and just an 8 minute walk to the city centre. The hotel occupies a …More
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