You are definitely paying for location with this hotel, located across the road from the wonderful marina and in the midst of the main shops. The view from the rooftop pool is fantastic (ocean in front of you, big green hills on all other sides). All the restaurants in Nelson Bay are just one minute away, which is fantastically convenient. There is a nice beach across the road as well.
The hotel managers were lovely - very helpful and friendly and made us feel welcome. The other staff (cleaners, etc.) were equally friendly and helpful.
The room itself (waterview studio getaway) was well equipped with everything we might have needed and was big enough. The only thing some might not like is the outdated decor - lots of pastels and your run of the mill patterned couches. However, having stayed at Nelson Bay many many times before I think this is par for the course with most hotels there so it shouldn't be a deal breaker if you are looking for good value and excellent location.
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