Staff was very helpful and the room was spacious and clean with all the amenities working well.
I was visiting my daughter who is working and living a few blocks away so it was convenient for me. The location in a relatively quiet area of Banda West still had many shops and restaraunts in walking distance.
Staff surprised me with a birthday cake as well..
It was my 4th trip to India; my 3rd to Mumbai.
Grand eased the experience of being one of my least favorite cities.
The hotel had sent a pick-up shuttle well in time for our arriving flight. The driver was waiting with a placard bearing our names. The hotel staff was extremely friendly and went out of the way to make our stay comfortable. The complimentary breakfast was good, sumptuous with a range of choices. Complimentary wi-fi connection was very useful.
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