Excellent hotel and so close to all the main areas, whether it's Xmas shopping, a night out or something in the Echo arena next door.....definitely use this hotel again. Breakfast was fab, and staff were so helpful and very fast.
- Excellent rooms
- Smoke alarms in rooms make a loud noise every 1/2 hour!!!
- No water in gym
- Toiletries/water etc not replaced in rooms daily even after this was raised with reception staff
- Poor customer service
Doctor from london
Celebrate your style at Aloft Liverpool, a hip new hotel in the iconic Grade II-listed Royal Insurance Building, where youll …More
"Superbly situated right in the middle of the city."
My husband and I stayed here for just one night as we were going to see a show close by.
We were amazed at how great this little gem of a hotel was. The check-in was speedy and pleasant as the staff were so efficient. Our room was just the right size and had everything we could wish for including tea and coffee making facilities. It was spotlessly clean, the towels and bedding first class quality.
My only slight gripe is breakfast. There was a lot of choice of lovely food to eat however it was a bit of what we would call a bun fight trying to get a seat and then queuing and queuing for food and drinks. The staff were run off their feet trying to keep up with topping up the tables and displays with bread, cakes, jams, yogurts etc etc. This was still an amazingly good experience and we ate loads, enough to keep us full all day long.
We would not hesitate to recommend this hotel to others. We were only sad that we only stayed the one night.
When we arrived we recieved a warm and polite welcome by the staff, when we arrived at our room which was for a disabled person and it suited my needs just right everything just right with the bathroom, my delight was we had a small sitting room with tv sofa chair, desk and what a blessing it turned out to be.Im recovering after a serious illness and dont sleep well I was able to sit and read without disturbing my partner.
The bed was comfortable bedding clean and big fluffy towels in the bathroom.
We would definitely stay at this hotel ahain and we wouldnt hesitate to recomend it to ourfriends and family.
Only litle niggle no bags in bathroom to put lady thingß in.
"Great hotel to stay when your on a shopping trip"*"
So peaceful this hotel,no noise really. Except for building work going ahead next door to it,But wouldnt effect you if your an early riser.Great short distance walk to all shops..short enough to head back mid day to unload your shopping bags to hit the shops for round two.Could not fault the breakfast choice.most importantly loads of hot water :-).And very helpful staff.Wether you need a Taxi,or extra coffee for your room,or a pillow,there only too happy to help you.Good choice for anyone to stay here.
Aishling from Ireland
Hampton by Hilton Liverpool City Centre is a hotel which successfully combines contemporary style with warm welcoming …More
We loved the hotel having an older feel to the interior but having a modern slant to the bar's and sitting area`s giving the hotel a relaxing and friendly atmosphere. The position of the hotel is also great close to city centre shops, bars and museum`s.
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