The room is very beautifully designed, the staff was every helpful. However the summary of the hotel requires updating as we tried to borrow the ps3, they (the staff) mentioned that they do not have it anymore. Nevertheless, overall it was very pleasing.
Contented with the appearance of the hotel n room. No free bottled drinks, only water dispenser available near the lift. 8 mins walk to KSL. Near to eateries. Stayed 1 night, don't have much to complaint. Except for front desk, i ask for late checkout about 1 hour. They need to charge, ask for goodwill waiver, they unable to. I guess they are just doing their jobs. But it just brings customer experience level down to zero.
"Its definitely not a resort but good budget hotel!"
Check-in was fast and easy. Main lobby a bit sparsely decorated for a 'resort' save for the Lego corner for the kids.
Lifts to the room were Ok, a bit slow during peak hours during breakfast 8-9am as the restaurant is on the lower level than the rooms.
Room: mine was the studio suite, the decor was contemporary and pleasing. TV channels are adequate, the kettle and microwave work just fine. A/C also works fine. Breakfast spread varies in term of variety and taste but good enough for me.
Check-out was smooth and hassle-free.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.