This is a clean and new hotel. Pleasing to stay at, and good central location.
Breakfast was good enough, but we had experienced better in Taiwan.
The staff were very helpful, and helped us several times.
We felt the air conditioning was a bit overbearing, no matter what setting it was blowing a cold breeze, making the sleep a bit uncomfortable. With the air con on the door to the bathroom rattled too, so we had to wedge a chair up against it to stop it rattling.
I would stay here again, as over all it is a great hotel.
"Good location to train station. Clean, Comfortable"
Charming City is located just 5 minutes walk to Hualian train station. From hotel lobby all the way to the room is very clean. Bed is comfortable. Most disappointing is staff service. Most staff are too busy to even smile at the patrons, some even gave very short (and conflicting) answer when questions were asked.
Hotel is well located, 1 min walk to main streets for shopping and eating.
Rooms are large and clean.
They also provide helpful free transport pickup and return to the train station and airport.
Staff are friendly and helpful, but English not so good, mainly Mandarin speaking.
So your English emails may not be responded to !
Overall, highly recommended at the good price.
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