I was pleasantly surprised when I saw the room. We stayed in room 24, it was spacious and clean. The location is great. It is true that you need to check in at La Casona de Don Lucas but you just cross the street and go up the stairs and it is to the left (about a block). Some of the other reviews complained about the noise but when you are in that area of Guanajuato the noise is inevitable. Also, we had no issues with the hot water.
I traveled with my mom, aunt and sister and we loved the room. Breakfast was included with our stay and it was at La Casona de Don Lucas. Breakfast was delicious, we were served fresh orange juice, a fruit plate, basket of sweet bread, you get a choice of eggs or chilaquiles. We asked for the chilaquiles and they were the best I have eaten. Coffee was fresh, food is made when you order it. I will definitely return to this hotel.
They were very helpful! food was delicious,breakfast has fresh fruit and eggs! the best coffee in GTO !!!
l drove and helped me find parking, and took my suitcases there!!if you can, do not drive! it is very confusing!
the owner is extremely nice!
rooms very comfortable!
Only stayed one night, but the location was good. I didn't need to park a hotel, so that helped. Entrance is on a ramp between streets, so a bit difficult to get your luggage there. But was really clean, spacious and again, location was near good restaurants and "all the action."
First thing I discovered was that they did not have my Expedia reservation, they said that Expedia was new to them. However the next day they found it. The Building from a distance looks like a medieval European Castle. Guanajuato is a very beautiful Colonial City, it worth to go there, but a Medieval Castle doesn't belong there. However as I said from a distance looks nice and even when you approach the castle looks like real, except that, during renovations they used some cheap and modern materials, specially on floors and they definitely do not look medieval not even colonial, but 1970's and 1980's. the outside patios and gardens of the Castle (Castillo) look absolutely dry with lack of maintenance, if you want to take a walk it is better to walk to the downtown of Guanajuato or take a taxi, 8 mins to Teatro Juarez, area. Guanajuato is a real small treasure colonial city in Mexico
Had a great stay for 5 days here. Room was clean and the staff all very friendly. It is a 20 - 30 min walk to center of town. Wifi can be slow and inconsistent, but we were quite satisfied overall. Easy access by car. We would stay there again.
The hotel was nice and clean. The staff was attentive and helpful. Food was good however the orange juice wasn´t natural. They don´t offer parking other than the street which is difficult to find in that town since the streets are very small. The bed was a little hard for my comfort level even though I like firm mattresses.
This is the second time I've stayed at this hotel. Nice that the internet seems to have been upgraded and was fast and reliable. A great mix of old world Mexico and modern convenience. My room was comfortable and very clean. Check in was a bit of a wait but once I got to the counter the gentleman was quick and efficient.
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