Nice and New hotel with some challenges in service and amenities.
I hope they have a fast learning curve in order to avoid basic mistakes that make the difference between an Excellent Service and an average one.
Excellent location and rooms.
Worst internet EVER for mobile devices!
Bad coverage and I had to login every 2 minutes.
This was my second stay at the NH and even better than the first time. The hotel is small enough to feel intimate, but big enough to provide a restaurant, bar and gym. The staff is quick to respond to requests and questions and always polite and friendly. The rooms are modern, clean and spacious. The Wi-Fi connection is available throughout the hotel -- and even reaches to the Casa de los Platos restaurant across the street. The breakfast buffet was awesome: lots of fresh and healthy choices and an omelette station (if breakfast is not included in your rate, you can get a discount off the normal price if you tell them at check-in that you want to add it). The room was pretty quiet, but depending on location there could be some traffic noise. The gym was small but decent and stocked with towels, water and snacks.
Parking in lower level of hotel (clean and floor was tiled)
Hotel restaurant was ok
Not a great location, but a few blocks away from plaza/museum/etc...
Laundry was expensive. (fill out form and write down exactly what is being turned it for laundry)
Great stay, perfect location and very cool and spacious room, wit lots of light (2 windows and one of them was floor to ceiling).
Simple amenities but it's basically what you need: Bliss toiletries (body lotion, soap, shampoo/conditioner and shower gel), bottled water, coffee (coffee maker/coffee) and WiFi, all for free in the room. There's also a safe big enough for a laptop.
Clean and neat, even the carpet looked good and the bed was really good. Nice colors and the shower with a window to see outside was great fun.
Only problem was the AC, too noisy when it was in high speed. Other than that the hotel was a great experience, better that what I expected.
Mario from Mexico City
Celebrate your style at Aloft Guadalajara, a hip new hotel where youll enjoy this thriving metropoliss culture, heritage, and …More
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