The room was updated and spacious. The bed was very comfortable. The property is surrounded by many restaurants from fast food to sit down formal. It is right next to two malls for great shopping choices. The property is dated and since it is on a major street, it is hard to enter or exit for left turns. Staff was amazing and super friendly.
I came into the hotel during a snowstorm and it was very warm and restful. I stayed there on a business trip so was not there to enjoy the atmosphere but did anyway. With the Christmas music in the background and the snow falling; I wished I had brought my wife with me.
Upon our arrival the staff was extremely friendly and attentative to all my needs and questions. They expidited my check in. When we got to the room it was in great condition with everything we needed. We ended up extending our stay by 1 extra night and the staff helped us right away. We also had a drink in the bar/restaurant and they were equally friendly and helpful.
This Kentwood hotel in the Grand Rapids area of Michigan is a mile from Woodland Mall and 6 miles from Grand Rapids Art …More
We stayed 2 nights. One night before we flew out and again when we flew back into GR. The hotel was very clean. It had a restaurant right there so we did not have to leave premiss for any reason. Service to airport was prompt and courteous. Beds were so comfortable. We would return here to stay again.
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