The location is not downtown Golden BC and near to restaurants as appears on Expedia. We phoned the manager as we were en-route and found out the hotel was in a remote area about 25 kms east of Golden BC. Good thing we called! The log cabins were beautiful, comfortable, warm. We loved our 1 night stay! The manager was friendly and helpful. No complaints.
J & P from Kelowna, BC, Canada
Our chalets consist of a master bedroom with a queen size bed, full kitchen including dishwasher and microwave, a bathroom …More
"Staff ready to retire, location wrong on Expedia"
I booked it late (around 10pm) while in Lake Louise and since my booking was confirmed I drove the 1.5 hours to hotel location. The directions which came directly from Expedia were WRONG. I tried calling the hotel multiple times, but no one picked up (they were already asleep). I lucked out by getting directions off of Google differently, and it turned out to be 30 minutes farther. I arrived at 1:30am, and was scorned by the owner for waking him up. He said the check-in must be done by 9pm (how would I know ???). Despite having an "attitude", they checked me in, and gave me the room. They provide minimal supplies (one tiny bag of shampoo, barely enough to wash your hair, was also intended to be used for body wash and hand washing (why not shampoo bottles and soap bars ?) The breakfast was minimal as well (coffee was great).
The balcony overlooks a beautiful view, but the overall experience was affected by the wrong directions, late arrival, and bad attitude of the onwer/manager. I was also "urged" to leave on time (noon), so they can clean the room, because they needed it for the next arrival.
Situated in Parson, this cabin is close to Parson Recreation Park. Regional attractions also include Three Island Lake and …More
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