Spotlessly clean. Friendly staff. Fab location. Lifts can be a pain, especially at breakfast time. Lacks a personal touch as staff are always busy. Fair choice at breakfast time but didn't fancy it daily. Would say this is more of a professional/corporate hotel.
The staff at this hotel were friendly and very helpful. It's a small hotel, our room was lovely and clean and perfectly adequate for 4 adults sharing for 4 nights. The breakfast room is small but we never had trouble getting a table. There was lots of choice and the hot breakfast varied daily. It was enough to keep us going until late afternoon. From the hotel we walked to all the attractions, Empire State, Central Park, Rockerfeller Centre, Grand Central Station, Times Sq, Flat Iron building, all the way to Battery Park. This was because my companions wanted to soak up the sights. I'd have preferred the bus! I would stay at this hotel if I were to return to NYC.
Jo from South Wales
Welcome to the BEST WESTERN PREMIER Herald Square!Select this great Best Western hotel in New York, New York and enjoy a host …More
We had a great Stay at the Staybridge Suite. Would highly recommend it. We travelled with our two children ages 1 and 3. Christina (i think her names is) at the concierge desk is incredible. My only complaint was the elevators they took very long and when they would arrive there was no space especially on check out day it took 45 min for us to get down and get help with our luggage.
Could not fault this hotel. Very clean. Helpful staff. Tasty bagels, muffins, yoghurt, cereal for breakfast. Unlimited tea and coffee 24 hours/day. Good central mid town position. New York hotels are pricey. This one is top end price for three star, but very good.
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