This is a nice hotel if you are going on a short business trip to Santiago. The location is good. You have lots of good restaurants just in front of the hotel. I plan to make this hotel my headquarter whenever I travel to Santiago.
Eduardo from Rio de Janeiro, Brazil
This Las Codes hotel is 5 km (3 mi) from Alonso de Cordova and Club de Golf Los Leones; a subway station is 1 km (a half-mi) …More
"Its a Gas, gas, gas... NOT! Never stay at CAPELLI"
I hd to reduce my text by 1081 words, so I will make a long story short.
When I arrived my room was not ready for me and they told me I was in another building (not at the address advertised, dodgy...)
They first gave me a very tacky room, with worn/torn upholstery, a toilet that did not work and NO phone or internet. Ah, and it had a safe that was removable! Cutting story... I finally got moved to a THIRD room.
I asked for a blanket and the darling cleaning lady opened the cupboard and rolled out a rusty electric heater with uncoated cables... ZERO health and safety!! There was NO WAY was going to turn that on!!! Other appliances were broken and rusty.
Then the toilet in that room broke - and it stayed like that until I left ,so I had the constant noise of a flush without being able to flush away any necessities!!!
That not being enough, at 10pm or so, the doorman came knocking to warn me there as a GAS LEAK in the building... and indeed the smell of gas was VERY STRONG. After a couple of hours it was discovered that a stove had been left on in one of the apartments... So how dangerous could that be?!?!?!?
The people of the hotel were nice, doing the best they could, they just had no idea of what hotel management is all about. I even took photographs of the reception room which doubled up as the managers office and had a 1990's computer monitor!! The manager/reception person was very nice, but inefficient - no clue at all!!!
I will NEVER stay there again!!!
Lorraine from Brisbane QLD, Australia
CAPELLI EXPRESS SANTIAGOHospitality The new option for businessmen who want quality and service at a fair price modern hotels …More
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