Hotel very central to main walking shopping street. From our first day until our last staff very helpful and friendly with most able to speak very good English. Front reception staff extremely customer service orientated throughout our stay.
Hotel rates we found very acceptable with a more than adequate breakfast provided within that rate.
Hotel is not new and needs minor improvements ie new power sockets in some rooms otherwise clean and tidy.
Would stay at this hotel again should i travel to Buenos Aires
"Comfortable, Clean, and Excellent Customer Service"
My husband and I were quite pleased with the comfort and cleanliness of our hotel room. Our room was extremely comfortable and the bed and linens were comfortable and clean. The room was cleaned everyday and given fresh towels everyday. The room had plenty of closet space for hanging our clothes. The only downsides were that the room did not have an iron so we could not iron our wrinkly clothes, but they do offer laundry/dry cleaning service if needed. It was a bit expensive to do that though. Also, the air conditioner didn't work that well but we kept the window open for the most part for cool air to come in. However, it would be tough if it was summertime there. Not sure if it was the room air conditioning or overall but I am sure that they would accommodate you if that is the case. The room had a small fridge and hair blow dryer and the cable tv was great because we were able to watch movies in the evening in English since there was Cinemax. The location is excellent as it is only blocks away from the Obelisk, Teatro Colon, and Center city and the San Martin Plaza and Galleria Pacifica, which we were able to get lots of our shopping taken care of. It is also not that far away from the Retiro train station and the subways and many many buses. So transportation is everywhere if you want to get away from taking taxi and saving some money. I was quite impressed with the staff at the hotel. Everyone working there was extremely welcoming, knowledgeable, helpful.
"Hotel centrally located in downtown Buenos Aires."
Hotel well located: close to metro & buses, and major arteries, a supermarket across the road, pizzerias nearby.
The reception was OK, depending of the receptionist. My room was comfortable, properly heated (in winter), the private bathroom was clean and the shower hot with good pressure. The breakfast was OK, with coffee/tea, a selection of pastries, cereals, juices and fruits. Towels were changed each day. Thus, a good experience.
The staff were exceptional. The rooms were clean and well appointed and the view from our balcony window was breathtaking. We highly recommend this hotel. Excellent value for a medium priced hotel. Bob and Sally thompson from Canada.
It is a very clean and comfortable hotel. The location is really good adn you can move by yourself everywhere. The breakfast is very complete and the rooms are clean. The only old thing are the TVs, they should be replaced by now.
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