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Esco Hotel - Milan Hotels
Rating: 2.0 Stars
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Esco Hotel

Via Antonio da Recanate, 2, Milan - Map
 
 
"No hot water for shower, charged extra fees/tax"
We arrived at 1PM. Hotel is hard to locate. No sigh of any kind. The check in service was smooth. When we came back to the hotel in the evening. My daughter found out the shower water is ice cold. Front desk clerk came, worked an hour and could not get the water to warm up. They have no other rooms to move us to. So, the clerk agreed to report to management and give us some discount. He said himself that we have the right to have some cost break because of this. Next day, a different clerk was there. She said that her "responsible" is aware. However, they are not offering us any discount or compensation for the cold showers we had to suffer. In addition, she was told to charge us additional $6 for the tax, although Expedia receipt said tax inclusive. We were in a hurry for our flight and did not have the time to argue with her. We paid the additional fee and leave. The clerk even told us to write a complaint online or write a letter to complain.
A Traveller
This hotel is located in Milan (Stazione Centrale), close to Pirelli Tower, Cathedral of Milan, and Pinacoteca di Brera. Also …More

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