I had read many bad reviews about this hotel so was prepared for the worst, but I had a great experience. The front desk lady was very nice and caring (although there was a little bit of a wait to get a room.) I arrived at about 10:30 at night on a Wednesday. The Expedia reservation was honored, and I was given a nice room on the 15th floor. (This place is HUGE, with more than 16 floors and 10 elevators.) It's definitely historic in nature- the hallways are wide and very long, and each door has a plaque noting the building's historic nature. The room itself was fairly modern though and very clean with a modern flat-screen TV. It was a bit on the small side but on the whole very nice. Everything functioned, the water pressure and temperature was great, and hangers, an ironing board, an iron, and a hair dryer were provided. On the whole it was very nice- would definitely stay there again. Forgot to mention, the location is PERFECT, and the lobby is extremely grand looking- looks like a very swanky hotel.
I've been to NYC many times and stayed in many different hotels. This hotel is now on my favorites list. Staff was friendly! It's a small hotel, but big in the ways that matter. Yes, the rooms are very small --- but it's Manhatten, who cares. All you need is a clean room with a good location. This hotel offers that! AND with a complimentary breakfast! AND it's on a tree lined street! There is a Duane Reade (convenience store) right across W 47th from hotel --- great for my Diet Dr Pepper fixes. ( at corner of W 47th and 8th) (the hotel is on W 47th just past 8th -- where 47th becomes less busy and trees begin) I don't go to NY to spend all my time in a hotel room, but I want my room to be clean. I got that and more.
My husband and I stayed 3 nights. The room was clean and comfortable. The staff were all pleasant and helpful. Lovely coffee and gathering room to sit and plan the day. Close to many attractions and subway. Would stay again.
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