This hotel is on a very quiet street while also being as close as it is possible to be to the major Hanoi attractions. Hanoi has many hotels guests seem happy with but we did not see any that we would have preferred to ours. The staff is very nice, also.
It is truly what the title says.
It is located at the heart of Old Quarter in Hanoi.
Not only that, the staffs are amazing. They are helpful, warm and friendly.
The services provided are also awesome. I booked the hotel and has no regrets.
Just a little nitpicking about the facilities in the hotel rooms. During my second stay after coming back from Halong, the bath tub stopper in the given room (303) was not working. It isn't a big issue. Also when I was using the guest computer, there were a few redundant software installed in it. I just hope it wasn't something to raise too much concern with.
Other than that, the air conditioner, the television, the beds, all are working very well.
Superb location in Hanoi right near the Cathedral and plenty of bars and restaurants. It is a busy street however the street empties at night and we got a great night sleep even at the front of the hotel. We were upgraded to a deluxe room for no extra cost, which was great after a 3am start that morning! Rooms are excellent value for the price, very spacious and the beds are massive! Breakfast is a winner and is included. All the staff are friendly and pleasant especially Peter who could not have done anymore to make us feel at home, from the moment we arrived in the hotel Peter greeted us and allowed us to leave our bags at the hotel as we arrived at 9am before check in, we also organised our trip to Halong Bay through Peter which was money well spent even on a tight backpacker budget. After we arrived back from Halong Bay the hotel was full, however, this wasn't an issue as Peter organised for us to stay at a new hotel a few doors open for the same cost. Our night bus didn't leave till 7pm, so after we had checked out of the hotel Peter allowed us to leave our bags at the Hibiscus hotel and return later that day to shower before our long bus trip to Hue. Cannot recommend this hotel enough if you are staying in Hanoi, Peter and his team will take excellent care of you.
The check-in and check-out were smooth. We stay in a triple room its not too large but comfortable for a couple a a kid. The room and bath are clean. Room has free WIFI. Breakfast is continental and local. The staff are friendly and helpful.
Best of all the hotel is in the centre of Old Quarter. So eating out and shopping is very convenient. The Lake is only 15 min of leisure walk away. There are plenty of tasty and good local food - street food and restaurant.
Very friendly and helpful staff. Their advice concerning restaurants, tours, and various items was very helpful. They really went out of their way to speak English. We stayed a few days, went away while they kept our luggage for free and came back for a few more days. Rooms are very clean, hot water is always available. Price is very low and breakfast was included. We highly recommend this hotel
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