Checked in at midnight. Someone canceled our reservation from Best Western the day we made the reservation.
Ericka was the night desk person. She realized the mistake and got us a room, a suite, on a night that was completely full except for that suite. You could say she was just doing her job. If that's the case, Ericka was extremely, professional, courteous, and compassionate . Well done Ericka.
This was a very nice hotel. Grateful to others who recommended it. Our niece lives nearby and we hope others in our family will take advantage of this inn. It is open to dogs which we needed. Even the dog room was in good shape. It's a bit rough around the edges but clean, cute and what we needed.
CatBlue from New Hampshire
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Our son's graduation was the following morning at 9:00 AM, so we needed a place to stay that was relatively close. The hotel was convenient to our destination. The morning breakfast was outstanding, as we would not have had time to stop, so it was very convenient.
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