Really enjoyed our stay here. Very close to shops and would stay again. My only quibble was that on arrival we were told that our room would not be available until between 1.30 pm and 2.00 pm due to departing guests requesting late departures instead of the 12.00 noon availability we thought we were getting. Other than this we could not fault the service.
"Horrible service rate of money information shockin"
When I arrived in Glasgow was cold as Scotland is no reception o et keys waited for 40 minutes trying to get in touch with someone no answer on telephone eventually asked another guest!! Were to get keys (rather embarrassing) proceeded to get keys well I hoped I would get keys but unfortunately not that I knew as no would inform me that I actually had to be in fact 25 or I would need to give £300 deposit well like most people I dont have £300 im 25 in less than 4 weeks and my partner is 29 but still £300 was asked from us I obviously asked for my bank card and identification back the memet of staff was very rude i left and of course did not get refun back overall my experience was terrible but thanks for asking .
My husband, 10 year old son stayed in room 4 for one night. The hotel is in a great location for excellent bars, restaurants and the Botanical Gardens. We visit relatives in Glasgow and these days go for character hotels instead of chains. This hotel is great value for money, Gordon the Manager is outstanding in his great customer care and the accomodation was very comfortable. I do not think I have ever slept in a room with such a high ceiling! A great experience and we will be returning.
A lovingly restored Victorian town house, complete with family rooms retaining many of their original features. This …More
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